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United Healthcare

I art directed and designed visual assets for a range of state healthcare proposals on behalf of UnitedHealthcare, collaborating closely with cross-functional teams to ensure clarity, brand alignment, and visual impact. I also worked with UnitedHealth Group and Optum on various print and conference materials, including signage, brochures, and large-format graphics, supporting internal initiatives. These projects required a deep understanding of complex healthcare content, strong attention to detail, and the ability to deliver high-quality design solutions under tight deadlines.

A flyer promoting health empowerment for Floridians featuring images of diverse people, including a group practicing yoga outdoors, a woman walking with children by a lake, and a smiling man with a stethoscope. The text emphasizes improving Florida's healthcare system and invites proposals for a Medicaid managed care program.
Kids playing basketball on an outdoor court, with one adult helping a young boy in a playful pose, under a blue sky with trees in the background.
Infographic detailing opportunities for SDLH screening and referral in New Mexico as of September 2022, including outreach, care coordination, and member services, with statistics on screened members and success rates.
A circular infographic illustrating the software development lifecycle centered around an 'Improvement Opportunity'. The outer layer shows phases labeled requirements, design, development, test, deliver, monitor, and reporting lifecycle. The inner layer outlines steps: requirements, create solution, define requirements, data driven solutions, reflect to adjust strategies, monitor, and report.
A man looking at a tablet with a blue text box on the left that reads 'UnitedHealth Group Making a Difference Together. UnitedHealth Group is honored to support Opportunity Partners, mission of advancing quality of life for people with disabilities. We are dedicated to helping people live healthier lives and making the health system work better for everyone.'
Florida healthcare system improvement infographic with a rocket, titled 'Uplifting Florida’s healthcare system,' featuring sections on forward thinking, promoting prosperity, game-changing innovation, and advancing health outcomes, with icons and descriptions.
Infographic titled "Elements to Creating Sustainable LTSS Workforce" with four colored circles around a central image of diverse caregivers smiling. The circles contain text; orange circle: "Address workforce shortages in a culturally-component manner, including hiring of Native Americans as care managers," blue circle: "Reduce workforce burnout and support growth and sustainability," blue circle: "Invest in programming and partnerships that improve LTSS member care and quality of life," yellow circle: "Provide robust support for unpaid and family caregivers."
Diagram illustrating the customer feedback process with an inner loop for correction and delight, and an outer loop for prevention and innovation, including steps like assessing needs, understanding problems, determining root cause, and generating solutions.
A woman affectionately holds a smiling young girl with glasses, in a close embrace, promoting UnitedHealth Group's community support for children's health initiatives.
Cover page of a report titled 'UnitedHealth Group Social Responsibility Benchmarking Analysis' with photos of diverse people, including a smiling woman, children playing, a mascot interacting with children, and adults in a professional setting.
A circular infographic titled 'Behavioral Health Crisis Continuum' outlining key strategies: Prevention & Early Intervention, Crisis Response & Stabilization, Follow Up & Ongoing Care, and Continuous Improvement at the center. The infographic includes icons of an umbrella, handshake, and speech bubble with corresponding bullet points for each segment, emphasizing education, resources, crisis management, first responder strategies, follow-up procedures, team coordination, and tailored support for children, youth, and families.
Flowchart showing the process of coordinating healthcare transportation. It starts with the UHC Call Center or Website/App, then moves to scheduling, identifying needs, cultural and language considerations, and reminders. This links to a Health Hub that handles credentialing, assignments, dispatch, invoicing, and data analytics. Transportation providers and proprietary volunteer networks are part of the transportation process.
An infographic titled "Six-Phase Approach to Contract our Statewide Provider Network" with six listed phases on the right side. The phases include: 1. Pre-award network planning, 2. Obtain provider contract approval, 3. Outreach to targeted providers to join the network, 4. Initiate credentialing and contracting with targeted providers, 5. Onboard and educate contracted providers, 6. Ongoing evaluation and maintenance to identify opportunities to expand the network or implement alternative solutions to needed care.
A blue infographic titled "Rx Safety" with three pills at the top right corner. It lists three pharmacy safety tools: cDUR for safety alerts at the point of sale, rDUR for reviewing claims and alerts, and MTM for providing pharmacists with intervention options.
Young girl playing a piano in a cozy room with a yellow patterned wall and lamp.
Brochure or poster with text about addressing the opioid epidemic, featuring prescription pill bottles in the background.